Bankk Management Systems, LLC

PROFESSIONAL DEVELOPMENT SEMINAR

Leadership Development
Building Tomorrow Today

PHASE 1

Problem Solving and Decision Making
Planning
Delegation
Internal Communication
Meeting Management
Time Management

PHASE 2

People Skills
Hiring and Firing
Setting Goals
Measuring Employee Performance
Training

Project Management
Who's In Charge?

Scope Negotiation
Requirements
Project Planning
Work Breakdown
Task Sequences
Estimate Duration
Critical Path
Leading Teams
Status Report

Strategic Planning
Any Road WON'T Get You There

Where Are We Now?
Where Are We Going?
How Do We Get There?

How Long Will It Take?
What Tools Do We Need To Assist Us?

Business Continuity/Disaster

Planning
Nothing Can Stop Us

Developing A Planning Team
Defining The Need
Determining Top Ten Potential Disasters
Top Ten High Risk Loss Areas
Estimating Financial Impact
Worse Case Scenarios Planning
Resiliency & Backup
Plan Publishing
Testing The Plan

Team Building

There's No "I" In Team
There's Also No "O", "U" or "Y"

Forming
Storming
Norming
Performing
Unforming/Ajourning

Customer

Service

Training
Is The Customer Always Right?

Evaluate Your Business
Define Your Customer
Establish Standards of Operation
Develop Measurement Options
Periodically Test Your Standards
Require Zero Tolerance

Assessing Your Personnel Evaluation Instrument

Are We Evaluating What's Important?
What Does The Company Want?
How Should We Train?
How Frequently Should We Evaluate?
How Do We Make The Evaluation A Positive Experience?

FINANCIAL REVIEW AND ANALYSIS
Budgets Analysis

Reviewing budgetary elements to insure budget alignment with strategic plan and proper expenditure projection to prevent budget overruns.

Expenditures Analysis

Review expenditures to document areas where savings and improvements in the company's bottom line can occur.

Revenues Analysis

Analyzing company's anticipated revenues to insure sufficient funds to meet the projected budget and to determine if additional revenues sources are available.
CONSULTATION

Organization/System Improvement Analysis & Implementation

BANKK will analyze organizations’ needs using an instrument developed from best practices from across the country. Then BANKK will prescribe, implement and monitor a performance based, customer service focused metrics monitoring.